West Edmonton Mall

DESCRIPTION:
West Edmonton Mall is a shopping mall in Edmonton, Alberta, that is owned, managed, and operated by Triple Five Group. It is the second most visited mall in Canada, after the Toronto Eaton Centre in Toronto, followed by Metrotown Mall in Burnaby, and the 14th largest in the world by gross leasable area.

SOLUTION DEVELOPED:
Designed and developed a fleet of apps for the west Edmonton Mall to improve operations, performance, and customer satisfaction. Launched a dispatch app for maintenance workers and a Wem Mobile app for customers to navigate and explore the malls. Also, developed the WEM ticket scanner for easy verification, the WEMemories app, and the GoCanvas to help the engineering team conduct timely maintenance and inspection